Chapter 5. Admin
Personal Data
My ProfileThe following information is displayed: Username: The username you entered at registration time (cannot be modified). Email: Your email address. If you change it, an email will be sent to this email address to verify it. First name: Yo ...
Environment Settings
An account environment contains a collection of one or more channels that are managed together.In this section, you can change settings that affect your whole environment. You can also create additional environments if required.Environment settings ...
General
The General tab allows you to view or change how your account and environment are identified.If you have multiple environments, it is important to name them correctly, to ease the comprehension of the content of each of them.Environment settings - G ...
Messages
This tab allows you to view and change the parameters of your environment that affect how the messages are processed.Environment settings - MessagesNote: You can change the storage duration to the most suitable time for you from (15 days, 1 month, 3 ...
Partners
This tab allows you to add specific fields to the Partner model. See the Partners section for a full explanation about partners.The fields that you add here will be available in add or edit a Partner, or in the list of Partners.Thanks to this, in the ...
Document Types
Documents allow you to have a business view on the processed messages.In this tab, you can configure which documents you want to use, and configure the fields that you want to have, or how the interface must display them.Environment settings - Docum ...
Do I need one or several account environments ?
Channel elements are very flexible and can be copied from one environment to another as long as the user has access to both environments. Here is some advice for organizing work in Babelway if you plan to use more than a few channels.You can create a ...
Billing
This screen displays a table showing the details of the billing run. The details will depend on the price plan you have chosen. For instance, if you are on a Babelway BUSSINESS account, the billing runs once a month, on the anniversary of your accoun ...
Users
The table lists all your users.If you are administrator of the current account, you will see all the users that have access to at least one environment of the account. If you are not an administrator of the current account, you will only see users th ...
Add a User
From this screen, you can add and invite a new user and select their role on any of your account environments. Add a UserTo add a new user, enter their email address and select their role (one of the 3 available ones described above, "no access ...
Create a User
From this screen, you can create a user from scratch.Note: This feature is enabled for specific environments. There are two ways to grant access to your environment or partner. One is by inviting your user to join your environment (see Add a User ...
User Detail
User Detail Id: A unique identifier automatically set by Babelway platform. Created on: Date and time of creation. Username: The username chosen at registration time. First name: The first name of the user. Last name: The last name of the us ...
User Rights
Username pop up windowThis overlay allows you to define the user rights cross environment. Each row correspond to one environment. And each columns corresponds to an Environment Access Level.If you set the Portal user right, you'll have a small p ...
Reset User Password
Reset Portal User PasswordThis screen is only accessible when managing a portal user whose email isn't set. For such users, this form is the only way to reset their password.You may set the password of your portal user. If your environment is set ...